Northumberland County Council is now live with StarGo, an end-to-end highways licensing solution developed by Polaris Software. This fully online system went live in early February and will streamline the application, payment, and approval of the councils skip licenses.
Benefits:
- Seamless online applications – Residents and businesses can apply, pay, and track their skip licenses through a single, user-friendly portal.
- Fast approvals – Council staff can review and approve applications with the click of a button via the back-office management portal.
- Automatic integration – Application details are automatically uploaded to the DfT Street Manager system, ensuring smooth data transfer and compliance.
James Richards, Highways Network Manager at Northumberland County Council, said: “We are still in the early stages of implementing the new software but it has already allowed us to streamline the assessment process for any skip application we receive so decisions can be made more efficiently to the benefit of both ourselves as the local authority and skip companies operating in the county. The team at Polaris have been very responsive to any support requests and this has helped to ease the transition for staff and end users. We look forward to continuing to work with Polaris to improve the system to realise even greater benefits.”
Richard Gorringe, Managing Director at Polaris Software, added: “We are thrilled to have Northumberland on board with StarGo. At Polaris, we are committed to digitally transforming public sector services. StarGo is designed to improve efficiency, minimise complexities and reduce the potential for revenue loss. Put simply, we help more and more forward-thinking councils deliver better services to their communities every day.”
Image – Polaris Software