20 May 2021

Vacancies – SRL – Technical Support Engineers (field based)

Job title – Technical Support Engineers (field based)

Location – Based Romford, Birmingham, Nottingham, Leeds and Cumbernauld

Terms – Full time, plus additional on-call cover

About the role

As part of a rapid expansion SRL are looking for field based Technical Support Engineers to provide 1st line support and operational activities for a range of portable and mobile ITS Equipment including Portable and Temporary Traffic Signals, Variable Message Signs (VMS) and CCTV.

Experience of working with the above range of products either in the temporary or permanent marketplace would be an advantage.

Responsibilities

To provide regionally based 1st line and operational support activities to both our clients and the wider SRL business as required.
Collaborate closely with the operational teams to ensure that solutions meet the requirements of customers, by deploying and configuring products and systems effectively.
Support the operational maintenance of the products to ensure that we continue to meet customer needs.

Personal Attributes:

Qualifications

– Recognised educational qualifications.
– An applicable technical qualification.

Experience

– Previous role in a maintenance or support in the portable or permanent traffic control and monitoring product market would be desirable.

Key Skills & Abilities

– Good written and verbal communication and skills.
– Ability to work to timescales and deadlines with minimal supervision.
– Quick learner, to become effective in the role picking up knowledge and skills where needed.

Key Personal Qualities

– Good organisational skills.
– Able to represent the business in a professional manner.
– Proactive, adaptable, and collaborative approach.

Other Considerations

– Flexible approach to working hours with rotational
On-Call cover.
– Travel and possible overnight stays to meet
business needs.
– Full driving licence ideally category B+E.

For more information and to apply email: [email protected] or visit: www.srl.co.uk