SUBCONTRACTOR INGENUITY IS INTEGRAL TO BEAT THE BACKLOG
HOW SAFETY INNOVATIONS ARE ENABLING MULTEVO TO GAIN MOMENTUM IN THE CURRENT HIGHWAYS CLIMATE
2020 marks a decade milestone for Multevo working with Local Authorities and Tier One Contractors – whilst the COVID-19 crisis has inevitably presented challenges, Multevo are optimistic for the future having stood out as an exemplar subcontractor for permanent patching repairs as a result of their agile processes and innovations.
By March 13th, ten days before lockdown, Multevo had already issued a series of measurable safety initiatives to operatives on the frontline to ensure COVID-19 compliance which later became recognised as best practice by Industry Associations.
“In challenging times, the supply chain is tested and those who stand up to the challenge to support customers and colleagues should stand the test of time.” that’s Mutlevo Director Nick Carter’s ethos in explaining how the business has so far fared under lockdown. But he stresses the importance of innovation from the onset:
“If we didn’t enter the subcontractor market with the intention to raise the bar by investing in innovative technology and equipment, we arguably wouldn’t have been able to act in accordance to the circumstances as quick or measure the safety procedures we implemented as efficiently either to give our customers confidence.”
Since 2010, the company has been the UK distributor for the Multihog product range providing sales, hire and aftersales service to the highways sector.
A rebrand in 2018, from Multihog UK to Multevo was part of a natural evolution to meet market demands for customers who did not have the in-house resource to self-deliver highway maintenance repairs themselves.
Today, Multevo has been delivering a highway maintenance sub-contractor service using the Multihog to the industry successfully for four years since starting their first job with Amey Staffordshire in 2017, as Nick explains:
“Our first contracting opportunity is also our longest serving one for this type of work, which is testament to the collaborative relationship we aim for with our customers. When we started to deliver works using the Multihog method of repair, we wanted to compliment the best equipment for the job with the highest standards as an exemplar in the industry and concluded we would need to invest to develop our own technology if we wanted to achieve this.”
INTEGRATING SAFETY INNOVATIONS
In June Multevo increased capacity as part of their mobilisation efforts following demand from existing customers as lock-down measures begin to be eased but the firm has continued to operate throughout the crisis.
Nick explains why he feels councils and tier one contractors are collaborating with Mutlevo as a permanent patching partner:
“Firstly, all our highways teams utilise the Multihog method of repair to productively eradicate HAVS as well as dust on site, but we also recognised that there was a need to implement process improvements across the business to drive quality, health and safety.”
“Essentially, we set out looking for one simple and easy to use tool to enable the business to plan, monitor, measure, analyse and communicate all frontline actions – when we realised what we were looking for didn’t exist, we took the initiative to develop it ourselves.”
The Multevo App is a bespoke piece of easy to use and very adaptable software which allows the company to digitise all manual processes within the business and is used at all levels of seniority.
Patching and pothole repair processes and reporting can be tweaked to meet different client demands within a matter of minutes to provide a clear auditable trail of jobs undertaken:
WHOLE WORKS PROCESS
- SITE SURVEYS
- SCHEDULING OF WORK
- OPTIMIZED PLANNING
- ON-SITE RAMS / TOOLBOX TALKS
- REAL-TIME TRACKING (GPS)
- JOB QUALITY AUDITS
- PRODUCTIVITY ANALYSIS
- INSTANT SUMMARY REPORTS
The flexibility of the Multevo App allows for complete customisation and integration with quality and safety management systems to effectively embed fundamental business KPIS into everyday working.
“Regardless of the system you have, you need to make it simple to get frontline staff to utilise it correctly – to get our operatives onboard, the App had to make their lives safer and easier too. Now everyone is better off. We generate reports, starting from frontline staff which progresses seamlessly to our clients to provide them with whatever data they require.”
COVID-19 COMMUNICATION TO STAFF VIA THE MULTEVO APP: https://youtu.be/sDFetkZOx5U
Measurable health and safety initiatives are embedded into daily working practices to enable live reporting on jobs whilst guaranteeing compliance and allowing the company to react in real time.
MUTLEVO APP SAFETY TOOLS
- SITE AUDITS
- RAMS / TOOLBOX TALKS
- HEALTH / WELLBEING ASSESMENTS
- SAFETY ALERTS
- SKILLS MATRIX
- NEAR MISS INITATIVES
- VEHICLE & EQUIPMENT CHECKS
Comments from a Highways Contractor Manager: “I have been watching with interest the communications coming from your company, they are really good, fresh and use technology brilliantly. I am very jealous!”
Multevo like most businesses are assessing each day as it comes, but their adaptability to the circumstances has enabled them to keep providing a key service to councils and tier one contractor customers.
Whilst this is challenging time for everyone, the business continues to serve customers and more recently has helped support under resourced councils and tier one contractors to maintain vital areas of the network as safely as possible.
As the company increases capacity as part of their on-going mobilisation, Multevo are inviting any interested organisations to get in touch to discuss arranging a patching trial.